ty99 Terms and Conditions

Age Requirement and Legal Eligibility

To create an account and use the services on ty99, a user must be at least 21 years old. No person under the age of 21 is entitled to use this platform. If underage registration is proven, ty99 reserves the right to immediately close that account and forfeit any balance held in it.

• Only one account may be registered per person for personal use.
• A person may operate only one account — multiple accounts are strictly prohibited.
• All information provided at the time of registration must be true, accurate, and up to date.
• Providing incorrect or false information may result in the account being suspended or cancelled.
• The user is solely responsible for keeping their account password confidential.

Identity Verification (KYC)

ty99 conducts an identity verification process to ensure the security and integrity of the platform. Users may be asked to submit the following information and documents if required:

• A copy of the National Identity Card (NID) or passport.
• Proof of ownership of a bank account or mobile banking account.
• Proof of current address with photograph.

ty99 reserves the right to suspend the withdrawal process until verification is complete.

Acceptable Use

As a user of the ty99 platform, you agree to comply with the following:

• Use the platform for entertainment purposes only.
• Use your own funds — use of third-party funds or borrowed money is prohibited.
• Do not take part in any fraudulent, deceptive, or illegal activities.
• Do not attempt unauthorised access to the platform's software, systems, or databases.
• Do not disturb or harass other users.

Prohibited Activities

Any of the following activities are strictly prohibited and may result in permanent account cancellation:

• Bonus abuse or attempting to manipulate the bonus system.
• Collusion or taking advantage by conspiring with other players.
• Using automated bots or software to play games.
• Operating multiple accounts from the same household or family.
• Using the platform as a means of money laundering or other financial crimes.
• Attempting chargebacks or payment fraud.

Deposit Terms

The following conditions apply to depositing funds on ty99:

• The minimum deposit amount is ৳300 (for each payment method).
• Supported payment methods: bKash, Nagad, Rocket, and bank transfer.
• The owner of the payment account used at the time of deposit and the ty99 account must be the same person.
• Deposits made through a third party are strictly prohibited.
• Once a deposit amount is confirmed, it is generally credited to the account instantly.

Withdrawal Terms

The following rules must be followed to withdraw funds from ty99:

• The minimum withdrawal amount is ৳1,000.
• Withdrawal requests are generally processed within 10 to 45 minutes.
• Withdrawals can only be made to the same payment method used for the deposit.
• The required wagering requirement must be completed before withdrawing bonus balance.
• If KYC verification is not complete, the withdrawal process may be delayed.
• Daily and weekly withdrawal limits are set at ty99's discretion.

Currency and Conversion

All transactions on ty99 are conducted in Bangladeshi Taka (BDT / ৳). For deposits made in foreign currency, the prevailing market exchange rate will apply and a conversion fee may be charged. ty99 will not be liable for any currency conversion losses.

Welcome Bonus

New members on ty99 receive a 150% welcome bonus on their first deposit, up to a maximum of ৳10,000. The following conditions must be met to claim and withdraw this bonus:

• The wagering requirement on the bonus is 25 times (25x).
• The bonus can only be claimed once and applies to new members.
• Wagering must be completed before bonus balance is converted to real funds.
• Certain games may not fully contribute to bonus wagering — the game list can be obtained from ty99 support.
• If bonus abuse is proven, the bonus and any associated winnings will be cancelled.

General Bonus Terms

The following general terms apply to all bonuses, cashback, free spins, and other promotional offers provided by ty99:

• Each bonus may have its own validity period and specific conditions, which will be stated in the bonus offer details.
• If the bonus claim period expires, the bonus will be automatically cancelled.
• ty99 reserves the right to modify, suspend, or cancel any bonus offer.
• Cashback bonuses applicable to VIP members are governed by their own terms and conditions.

VIP Program Terms

The ty99 VIP program has 5 tiers — Bronze, Silver, Gold, Platinum, and Diamond. Weekly cashback is provided at each tier:

• Bronze: up to 0.3% weekly cashback.
• Silver: up to 0.6% weekly cashback.
• Gold: up to 0.9% weekly cashback.
• Platinum: up to 1.2% weekly cashback.
• Diamond: up to 1.5% weekly cashback.

VIP tier upgrades are determined based on the user's activity and engagement. ty99 reserves the right to modify the VIP program terms.

Gaming Policy

Various types of games are available on the ty99 platform — including slots, live casino, sports betting, and more. The following rules apply to gaming:

• The results of all games are controlled by a Random Number Generator (RNG) and no manipulation is possible.
• If a game session is interrupted due to a technical error, ty99 will verify the validity of that session before making a decision.
• If a bet is cancelled due to a disconnection, the funds will be returned to the balance.
• ty99 reserves the right to cancel any abnormal winnings displayed in a game due to a technical error.
• The game provider's own terms and conditions may also apply.

Sports Betting Terms

The following special conditions apply to betting on cricket, basketball, and other sports events:

• Any bet placed after the betting market has closed is not accepted.
• If a match is cancelled or does not take place, the bet amount will be refunded.
• ty99 reserves the right to cancel bets placed at incorrect or outdated odds.
• Placing bets on multiple related outcomes of the same event at the same time is prohibited.
• In live betting, real-time odds change and a bet becomes final once the odds are confirmed.

Data Collection and Use

ty99 handles users' personal information with the utmost confidentiality. Information collected during registration and use is used only for the following purposes:

• Account verification and management.
• Payment transaction processing.
• Fraud prevention and security assurance.
• Customer service provision.
• Compliance with applicable laws.

Personal information is not sold or transferred to third parties, however information may be provided to relevant authorities where required by legal obligation.

Security Measures

ty99 uses SSL encryption technology to secure all data transmissions. Payment information is stored in encrypted form and advanced cybersecurity measures are in place to prevent unauthorised access. User passwords are never stored in plain readable form.

Cookies Policy

The ty99 platform uses cookies to improve the user experience. It is possible to disable cookies in the browser, but some features may not work properly as a result. Detailed information about the use of cookies can be found on our Privacy Policy page.

Responsible Gaming Commitment

ty99 always gives the highest priority to responsible gaming. Online gaming is created for entertainment, but it can be a cause of addiction. We strongly encourage users to set their own limits and play responsibly.

• ty99 provides the facility to temporarily or permanently close an account upon request.
• It is possible to set deposit limits, bet limits, and loss limits.
• The self-exclusion facility can be used to take a break from gaming for a set period.
• If you experience gaming problems, please contact our 24/7 live chat support.

For detailed information about responsible gaming, please visit our Responsible Gaming page.

Minor Protection

ty99 takes strict measures to keep minors away from gaming. No one can play games without an age verification process. Parents are advised to monitor their children's internet use and to use parental control software. This platform is for those aged 21 and over only.

Service Availability

ty99 strives to ensure uninterrupted service, however temporary disruptions may occur in the following circumstances:

• Scheduled maintenance activities.
• Technical failure or internet infrastructure issues.
• Natural disasters or other unforeseen circumstances.
• Third-party services being unavailable.

ty99 will not be held liable for any loss suffered by the user under the circumstances mentioned above.

Third-Party Liability

Games from third-party game providers (Pragmatic Play, Evolution Gaming, Spribe, PG Soft, JILI, Ezugi, etc.) are operated on the ty99 platform. These providers have their own terms and conditions and policies. ty99 is not directly liable for technical issues arising within their games, but assistance will be provided in resolving such issues.

Liability for Gambling Losses

Any financial loss in gaming is the user's own responsibility. ty99 does not guarantee that playing games will always result in profit. ty99 will not be liable for personal or financial losses resulting from gaming addiction. However, ty99 always provides support to ensure responsible gaming.

ty99's Right to Take Action

ty99 reserves the right to suspend or permanently cancel an account without prior notice in the following circumstances:

• Violation of these terms and conditions.
• Fraudulent or deceptive activities.
• Suspicion of money laundering.
• Bonus abuse.
• Operating multiple accounts.
• Providing false or misleading information.
• Being found to be a minor.

User's Right to Close Account

The user may request to close their account at any time. In this case:

• Support must be contacted via live chat or email.
• If the remaining balance is above the minimum withdrawal limit before the account is closed, it may be withdrawn.
• Bonus balance will be cancelled if wagering has not been completed.
• All data of a closed account will be retained for the applicable legal period.

Dispute Resolution Process

ty99 is committed to resolving all disputes fairly and promptly. If a dispute arises, the following steps must be followed:

1. First, report the issue via 24/7 live chat or by emailing [email protected].
2. The support team will review the issue and provide a resolution.
3. If not satisfied with the resolution, an appeal may be made to the management team.
4. The decision of management will be considered final.

Full cooperation will be provided for dispute resolution and ty99 is always committed to protecting the user's interests.

Changes to Terms and Conditions

ty99 reserves the right to change these rules and terms and conditions at any time. Continued use of the platform after changes take effect constitutes acceptance of the new terms and conditions. An effort will be made to notify users of significant changes. The latest terms and conditions will always be available on this page.

Entire Agreement Clause

These rules and terms and conditions constitute the entire agreement between ty99 and the user and supersede all previous oral or written agreements. If any part of these terms and conditions is deemed unenforceable, the remaining parts will remain fully in effect. Failure to enforce any provision of these terms and conditions will not be deemed a waiver of that provision.